September 27, 2013
BANDMASTER ONLINE PHILIPPINES IMPORTANT ANNOUNCEMENT

Dear Bandmates,

A great musician once said, “It’s better to burn out than to fade away.”

And so, it is with a heavy heart that we announce that, due to the ending of our contract with the developer, we will be shutting down Bandmaster Online Philippines on October 31, 2013.

It’s been a wild ride and we are more than happy to have served all of our loyal Bandmates all these years. We enjoyed each and every event and memory we had with you, our dearest Bandmaster PH community, but like all great bands, we have to say goodbye.

We’d like to take this moment to thank everyone who played and supported Bandmaster PH, and we hope you will continue your online adventures in our other games.

We urge you to take the time to read the rest of this announcement for a few brief, but important notes, which include a special in-game package from Audition, Assault Fire and Grand Chase.

 

EXCLUSIVE AUDITION, GRAND CHASE and ASSAULT FIRE WELCOME PACKAGE

As our way of showing our appreciation, we have prepared a Welcome Package for Bandmaster players who wish to try out Audition and Grand Chase! From October 1 – October 30, 2013, Bandmaster players may now “‘tag” their Bandmaster account to their Audition, Assault Fire and Grand Chase account to get a Welcome Package!

AUDITION and ASSAULT FIRE
Using their Bandmaster username and password, players may log-in to either Assault Fire or Audition.

Note: For players with an existing Audition or Assault Fire account, you may go directly to the Bandmaster Migration Microsite and enter the information needed.

1. Enter the game and create a character. For Audition, you need to select which gender you prefer for your character.

2. Go to the Bandmaster Migration Microsite and enter the information needed (Bandmaster username, password, and valid e-mail address). For Assault Fire, input your AF username along with the other information needed.

GRAND CHASE
Note: For players with an existing Grand Chase account, go directly to the Bandmaster Migration Microsite and enter the information needed.

1. Go to https://my.levelupgames.ph to register for a new game account.

2. On the Select Game drop down menu, choose Grand Chase. Provide the rest of the information needed and click on CREATE.

3. Log in to the game and create a character.

4. Go to the Bandmaster Migration Microsite and enter the information needed (Bandmaster username, password, and valid e-mail address).

• Please note that whatever information you entered is final; requests for changes will not be entertained.
For Audition and Grand Chase, a redemption code will be sent to the email address you entered to the Migration Page.
For Assault Fire, Welcome Package will be inserted to your account on or before October 31st, 2013
• You will get a Welcome Package no matter which game you pick, meaning you can tag your BM account to an Audition and Grand Chase account and get Welcome Packages in all of them!
You have until October 30, 2013 6:00 PM to tag your accounts. Players who are unable to tag their accounts after the deadline are not eligible to claim the Welcome Package.

CLAIMING YOUR WELCOME PACKAGE

You will receive a code in the email address you submitted that you can use to claim your Grand Chase and Audition Welcome Package. For Assault Fire, Welcome Package will be inserted to your account on or before October 31st, 2013.

Grand Chase:

1. Enter the game. Click Menu then Park
2. Select any Channel
3. Walk your character to the left end of the Park and you will see Puding
4. Click Puding, select Starter Kit and enter the code that you received from your email
5. Click Enter and enjoy your items found in your inventory.

Audition:

1. Redeem your package at http://account.levelupgames.ph/redemption/
2. Choose Audition.
3. Enter the code you received from your email and click on Submit
4. Log-in to your account in-game and check your Gift Box for the items.

WELCOME PACKAGE

Grand Chase

Grand Chase Starter Kit Package
Armor Set Box (Choose a character)
Character Mission (Consumable; Choose a character)
Potion (M) Package 2 (Consumable)
Potion (L) Package 2 (Consumable)

Audition

Male
- Boy Blow Face (Indefinite)
- Crazy X-ray (Indefinite)
- NY Funk and Fones (Indefinite)
- Red Shuffler Pants (Indefinite)
- Pink Shuffler Shoes (Indefinite)
- Vazilos Wings (30 days)
- 30D Sunflower DJ
- 30D Cow Hammer
- 3 pcs x2 EXP item (good for 20 usage each)
- 1 pc Love Potion
- 30 Days Cute Puppy

Female
- Girl Blow Face (Indefinite)
- Striped Band Brown Hair (Indefinite)
- Zebra Double Buttons
- Pink Starly Skirt
- Pinky Striped Shoes
- Sofiel Wings (30 Days)
- 30D Sunflower DJ
- 30D Cow Hammer
- 3 pcs x2 EXP item (good for 20 usage each)
- 1 pc Love Potion
- 30 Days Cute Puppy

Assault Fire

 

CUSTOMER SUPPORT CONCERNS

Effective October 1, 2013, all Bandmaster Support requests will no longer be processed. These include but are not limited to:

a. Account Retrieval requests
b. Bug Reports
c. In-game prizes follow-up
d. Player offense reports

All questions regarding Welcome Packages will be entertained until October 31, 2013.

IMPORTANT DATES TO REMEMBER

In line with the closure of Bandmaster Philippines, kindly take note of the following important dates:

• October 1-30, 2013 – Tagging of Bandmaster account to Audition and/or Grand Chase
• October 31 – Server shutdown; Awarding of Migration Package from Assault Fire
• November 30 – Shutdown of forums and fanpage

 

Again, thank you very much for choosing Bandmaster Online Philippines. We hope to still be part of your journey as you continue playing our other game titles. The party may be over, but the memories will forever burn in each other’s hearts.

Sincerely,
Bandmaster Online Philippines Team